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Policy
Mode de Vie respects your privacy.
We do not share our customer's names, addresses or e-mail addresses with anyone
Mode de Vie does not endorse nor use animals for testing or ingredients
Shipping policy
Most purchases are shipped from our warehouse by Federal Express,UPS or Post Office to arrive within 7 - 10 business days from receipt of your order.
SHIPPING OPTIONS
Standard Shipping
USA (except Alaska, Hawai, Porto Rico)
Canada (all provinces)
UPS or Post Office will deliver your package within 7 - 10 business days from receipt of your order.
DELIVERY RATES:
Standard Shipping
Will be $1.50 Flat rate + an additional 8% from your total.
Alaska by Air
From $1 to $50 --> $25.00
From $51 to $200 --> $30.00
From $201 to $500 --> $35.00
Hawai by Air
From $1 to $50 --> $25.00
From $51 to $200 --> $30.00
From $201 to $500 --> $35.00
Puerto-Rico by Air
From $1 to $50 --> $25.00
From $51 to $200 --> $30.00
From $201 to $500 --> $35.00
INTERNATIONAL ORDERS
Please contact us by E-mail at sales@modedevie.com
OUT OF STOCK ITEMS
We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled.
RETURN POLICY
It is Mode de Vie intention to satisfy our customers. For this reason, we will gladly issue a full refund to the original credit card for any unopened merchandise that is returned within 14 days of the date of purchase. After 14 days, an exchange will be issued for any unopened merchandise returned up to 30 days after purchase. All items must be accompanied by the original receipt and in unopened, saleable condition.
To return phone or web orders, please contact Customer Service at :
((800) 474-4303 x223 10AM to 5PM,Monday through Friday.
ONLINE GIFT CERTIFICATES
Gift Certificates are available on line. Please contact our sales department at
(800) 474 4303 X225
When you redeem your certificate regular shipping charges are added, as well as sales tax, if applicable..
FORMS OF PAYMENT
Visa, Master card, American Express.
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